CANCELLATION PROCESS

Process

Our Team’s time is precious and we value every appointment we have and the Guests who wait sometimes weeks for their appointments. To make sure that no time goes to waste with last minute cancellations and no-shows, we have implemented a Salon wide Cancellation Process.

For All Our Valued Guests

We require a credit card to guarantee all appointments. The card will only be charged if you cancel or reschedule less than 24 hours in advance or no-show the day of your appointment, for the full value of your booked service.

Short cancellations and no-shows drastically impact our Stylist’s income and ability to provide for their families, as well as the ability to get our Guests the appointment times they request. Thank you for your understanding.